I love this baby carrier. So much so that I hired a back up, so that I could wear it on wash day. I wear this carrier every day with my newborn baby, chasing around a toddler. It's really essy to use and comfortable to wear. The hire process was super easy - possibly could have used an extra reminder that the hire period was coming to an end (maybe a week out), because: baby brain! Otherwise, it could not have been easier