Australia's only try before you buy carrier service
Try a baby carrier before you buy it.
Choosing a carrier from photos is hard. So try one at home for two weeks and put it through your real life: the contact naps, the school run, the supermarket, the bush walks. If it fits, keep it. If not, send it back.
two weeks of real life
why we built this
The right carrier is the one that works for you.
We don't know what is worse: five carriers from Marketplace that didn't work for you, or a $300 carrier that lives in a cupboard. It is the worst kind of waste. Yet it is almost impossible to try a carrier on in Australia.
Try Before You Buy is our answer to that. Take any of our most loved carriers home, brand new, and live in it for two weeks. We post anywhere in Australia. If it is the one, your trial fee is deducted from the purchase price. If not, you send it back and your deposit comes home with you.
Two weeks of real wear. Free support to get the most out of the carrier. The confidence to commit, or the freedom not to.
$40 trial fee (credited to purchase), a $100 refundable deposit and postage to you (and back if you return it).
how it works
From cart to carry, in seven steps.
Each step takes a minute or two. The whole thing is designed so a tired parent can finish it one handed.
Browse the range
Open the trial collection and pick the carrier you want to live with for two weeks. Not sure yet? Reach out and let's brainstorm.
Choose your colour
Pick a fabric or pattern you would actually want to own. Trying something you love the look of means you'll reach for it more.
Add the deposit
A pop-up prompts you to add the $100 refundable deposit. It comes back to you in full once the carrier is returned on time and in good shape.
Choose post or pickup
We ship Australia wide with tracking, or you can collect from us in Mount Kuring-Gai, NSW. Return postage is on you: arrange your own tracked post, use a label we send (we deduct $10 from your deposit), or return in person for free.
Pay and unbox
You are charged the trial fee, the deposit and outbound postage. Your carrier arrives brand new, with full warranty paperwork.
Wear it for two weeks
The clock starts the day it lands on your doorstep, not the day you order. Free fit checks and support any time during the trial (and beyond).
Return it, or keep it
Pop it back in the post by the end date with tracked post and your deposit refunds in full. Or email us before the end date and we'll invoice you for the carrier, minus the trial fee and deposit you've already paid. Most of our trials end this way.
the money bit
What you actually pay.
No surprises, no urgency, no maths in your head at 1am. Here is the full picture for a trial.
Trial fee
Two weeks of wear. Credited to purchase if you keep it.
Refundable deposit
Returned in full when the carrier comes back as sent.
Postage to you
$10 standard or $15 express. Free if you collect.
Paid at checkout
A typical trial, posted standard.
Return postage
Arrange your own tracked post, or we send you a label and deduct $10 from your deposit.
Refunded on return
Your deposit, straight back to your card. Less $10 if you used our postage label.
True cost of trying
Trial fee, outbound post and return post. The rest comes back to you.
Email us before the end date. We invoice you for the carrier minus your $40 trial fee and $100 deposit. You pay the difference and the carrier stays with you.
A LennyHybrid at $280 RRP, kept after trial: $280 − $40 − $100 = $140 still owing.
$5 a day past the end date, capped after 28 days at the carrier's RRP. Tell us if something has come up; we're reasonable.
you're not alone
A fit check is always free (of cost and judgement).
Two weeks goes quickly. If something feels off, like a sore back or a baby who keeps fussing, send a few photos or a short video. We'll tell you whether it's a fit issue or just a hard day.
A photo and a question is plenty. @clothandcarry.com.au
The longer ones
Best for questions that need a paragraph back. shop@clothandcarry.com.au
Facebook community
Daily fit checks and chat with other babywearers and educators.
Babywearing Social Club
Come to a free monthly meet. The same week as your trial is ideal.
What a great service to be able to try a carrier before you buy it. Kiki was amazing help for the two weeks of the trial and after I decided to purchase as well, checking in to see if we needed any help with fit.JM, verified review
things to know
The bits worth reading twice.
Tap any question. If something isn't here, ask us. We add the questions we get often.
Is the carrier I receive brand new?
Yes. Every trial carrier ships brand new, with its warranty card and instruction manual. If you decide to keep it, it's the one you've already worn in. If you send it back, take the same care you would with anything you plan to return.
How long is the trial?
Two weeks, from the day your carrier actually arrives. Postage delays don't eat into your time. If life gets in the way, message us: we'd rather extend a few days than have you rushed.
What does my baby need to be ready for?
Check the weight and clothing size guidelines on the product page before booking. Newborn-safe carriers usually start at 3.2 to 3.5 kg. Onbuhimos need a baby who can sit unaided. If you're unsure, send us a message and we'll help you choose.
Do I have to pay for return postage?
Yes. You can arrange your own tracked post, or we send you a postage label and deduct $10 from your deposit when it comes back. You can also return it in person to Mount Kuring-Gai, NSW for free.
When does my deposit come back?
Once we have the carrier back and have checked it over. Usually within 24 hours, and always within a couple of business days. The deposit refunds in full if the carrier comes back in the condition it left in, with the warranty card and manual.
Can I try more than one carrier?
Usually, no. We want you to give the carrier the time it deserves. If you're weighing up several carriers, a free meet is the faster path: you can try four or five in an hour.
What if it doesn't work for us?
First, we'd love to troubleshoot with you. Often it's a simple tweak to get things feeling good. But if it's not the one, you send it back, your deposit comes back, and the trial fee and return postage are what you've paid to find out. That's the whole point of the program.
Can I buy it after the trial?
Email us by the end date. We invoice you for the carrier minus the $40 trial fee and your $100 deposit. Most of our trials end this way.
What about safety?
Always follow the manufacturer's instructions and the TICKS babywearing safety guidelines: Tight, In view at all times, Close enough to kiss, Keep chin off chest, Supported back. Cloth and Carry is not responsible for injuries caused by misuse. If a fit feels off, please reach out.
ready when you are
Take one home, see how it fits.
A carrier you have actually worn beats a carrier your friend told you to buy. Pick the one that catches your eye, wear it for two weeks, and let us know how it goes.
shop@clothandcarry.com.au · @clothandcarry.com.au
